
Red Lilly Plumbing consistently delivers exceptional service compared to similar contractors in their area.
8.6
job performance rating out of 10
8.2/10
on-time arrival
8.3/10
hired for the job
9.2/10
job quality & satisfaction
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"An awesome company that performs extremely well. They took care of descaling my water heaters"
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"I was very pleased with Mike's work. Efficient, communicative, friendly. Excellent!"
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"Sal was great. Polite, did not try to upsell or pressure me, and went above and beyond to diagnose the issue."
"FINAL EDIT: At the end of the day, they are awesome. THE JOURNEY (tl;dr: Miscommunications. Upset. Reachout. Remedy. All well.) Just spoke with Melanie at Red Lily. It seems, as best she could tell, that there was a glitch in their communications software, and it seemed like it could not ring me when in reality it was not ringing through to my phone. (This played out just now as it took her two tries to hear me when I answered my phone.) Mealine seems committed to making it right in a meaningful way. I'm going to provisionally upgrade the rating to four stars, and will add a fifth once service is complete. If you are annoyed at the length and persnickety nature of this review, I apologize, and yet, maybe this information / saga will be useful. (For transparency, previous entries are below:) Office lies. ETA: They claim they tried to reach me — they left no voicemails, my phone (on all day) showed no missed calls. They confirmed my appointment with a text saying if I needed to CHANGE it I should call. Why not text again if they were unable to reach me by phone? They're lying. They did not attempt to reach me. When I finally reached the office they were polite but took no accountability."
Red Lilly Plumbing delivers honest, reliable service across Los Angeles, tackling everything from stubborn drains and sewer repairs to leak detection, repiping, and water heaters. Our pros are the real deal—licensed, bonded, insured—and we do the work ourselves with craftsmanship you can feel and customer care you can trust. Need fast help? We offer free, upfront estimates, bilingual techs, and emergency service to keep your home or business running smoothly. When in doubt, call Red Lilly out.